Privacy Policy

Joe’s Acupuncture takes your privacy and the confidentiality of your information seriously.

Information I collect

When you contact me, book an appointment or receive treatment, I may collect information including your name and contact details, appointment information, relevant health and medical information, medication and treatment history, clinical notes, and details of other healthcare professionals where relevant to your care.

How your information is used

Your information is used to arrange and manage appointments, provide acupuncture treatment, maintain appropriate clinical records, communicate with you about your care and meet professional, legal and regulatory requirements.

Clinical information is treated as confidential and will not normally be shared with anyone else without your permission, except where there is a legal or professional obligation to do so.

Cliniko

Joe’s Acupuncture uses Cliniko to manage appointments and clinical records. Your information is stored securely within Cliniko and processed in accordance with its privacy and security policies.

How long your information is kept

Clinical records are retained for the period required by professional, insurance and legal requirements and are then securely destroyed.

Your rights

You have rights over your personal information, including the right to request access to the information held about you and, where appropriate, to ask for information to be corrected.

If you have any questions about how your information is used, please contact Joe’s Acupuncture.